WHAT YOU SAY, THE WAY YOU SAY IT, WHERE, WHEN AND UNDER WHAT CIRCUMSTANCES IT IS SAID...
IT ALL SHAPES THE CULTURE OF THE ORGANIZATION.
Everything that happens in an organization happens in or because of a conversation. Whether it takes place between a clerk and a customer, among a team of supervisors changing shifts, in a town hall meeting where executives address employees, or in the boardroom, every exchange is a potential moment of truth – a point of failure or a critical link in the chain to success. Strategic Communication is more than telling others what you want them to hear. It is ensuring that the impact of your message is consistent with your intentions.
Using principles and methods of Strategic Communication, we help leaders maximize their contribution to the conversations taking place every day across the company. They can stay “one step ahead of the organization” with the ability to:
Engage and align people around a common cause
Reduce uncertainty, and keep people focused
Equip people for moments of truth and trade-off
Stay connected to reality and prevent excuses before they happen
Learn from experience and treat mistakes as intellectual capital
Leverage the “convincing power” of leadership decisions to shape beliefs and behaviors
TALK TO ME ...
Like all good relationships, organizational communication is key. We are more than a good friend, we're like a good therapist who knows the issues and can help you courageously say what needs to be said.
We work with leaders at all levels, in partnership with internal communication functions, to ensure organizational conversations are as candid, authentic, and purposeful as they can be. The effect is increased leadership influence on the organization, accelerated progress toward strategic objectives, and an improved ability to manage through significant organizational change with greater focus and resolve, less stress, confusion, and resistance.